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Frequently Asked Questions
Email
How do I forward my email to another account?
Can I check my email without logging into the Distance Learning site?
What are the settings to use in my own e-mail client?
Will we be able to resize the email window?
How do I setup Outlook Express to check email?
What is my Distance Learning email address?
Why doesn't Webmail open when I try to email the entire class?
Equipment Specifications
Does TCC provide a dial up service to students in online classes?
How do I delete temporary/cache files in Internet Explorer?
What equipment do I need for Distance Learning classes?
Can I use Internet Explorer 8 Beta with the Distance Learning web site?
General Information
What classes do you offer?
What are the Testing Center hours?
How do I know if the class I enrolled in is an Internet course or an Instructional Television course?
How much do Distance Learning classes cost and can I use Financial Aid?
When do my classes start?
What is Distance Learning?
I'm new to this concept of online classes; what sort of technical skills do I need in order to do well?
ITV
Where are the course booklets?
How do I get my ITV grade?
Who do I contact if I am having trouble logging in to get my grade?
Online Chat
Why does the online chat screen refresh?
Can you clear the discussion when you are finished?
Student Classroom
How do I log into the Distance Learning site?
Where do I go to take tests?
I was taking a quiz and it locked me out, how do I go about getting another attempt to take this quiz?
I can't make it to a scheduled test. What do I do?
What are the Help Desk hours?
Why won't webmail open up again?
I just registered for an internet course. Why can't I log into my classroom?
There is an incorrect link in my classroom, who do I report this to?
My online test incorporates sound, but I can't hear it. What do I do?
Why can't my instructor open a document I created in OpenOffice?
How do I post on the Discussion Board
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Getting Around
General InformationSearch Course OfferingsWhy Distance Learning?
FAQsStudent ServicesSite MapVirtual ClassroomsContact Us